When we talk about the people who use Perkbox, we usually refer to them in one of three groups – admins, managers, and users. Keep reading to see quick breakdown of these people types, including what they can access and do in the platform.
Admins
Admins have the highest level of access to Perkbox. Here is an overview of some of the things Perkbox admins can do:
View and create reports on how much Perkbox is being utilised by everyone in the organisation
See which Perks are being used the most by their employees
Understand the usage of Celebration (including rewards and recognitions sent)
Purchase Reward points and distribute these to admins, managers and users
Add and remove employees from the Perkbox platform
Manage account renewal from the Billing section of the Admin Dashboard
Managers
Admins also have the ability to create Managers and give them special abilities, including:
Create Nominations within Celebration
Attach Reward points to employee awards and recognitions
Manage a specific team/teams within Perkbox – including adding and removing users from that team
Users
Users are your employees who have access to the Perkbox platform and all it has to offer. Here's some of the things they can do:
Perks – redeem any available Perks, giving them access to discounts, vouchers and freebies.
Celebration – vote in Nominations, recognise their peers, comment on others' recognitions, and much more.
Wellbeing – access wellbeing content within this hub that's included in your package.
Culture hub – see all of the updates and information shared on this hub.
Benefits – if your platform includes benefits, employees will be able to access these on the platform.
If you need a list of all of your users and their access levels, you can download this by clicking Download People List at the top of the People section of your Admin dashboard.
If any of your users need any support with their Perkbox account, they can reach out to our customer service team via the chat button in the bottom right and we'll be happy to help.