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Setting up your Perkbox account

Getting started with Perkbox – sign up via a welcome email or invitation link.

Have you received a welcome email or a link inviting you to join the Perkbox platform? This article will take you through the steps on how to do it!

If you haven’t received any form of invitation yet, please speak with your Perkbox admin directly. This is normally someone in your HR/People team.


Activating via your Welcome Email

Your welcome email will look like this:

welcome email

Select the Get Started button, and choose your password. This must be at least 12 characters long, with at least one uppercase letter, one lowercase letter, one number and one special character.

Once you’ve chosen your password, you will be asked to agree to the End User Terms and Conditions, and you’ll also get to choose whether you want to receive our emails about new updates you might like.

After agreeing and choosing your contact preferences, select Activate, and you’ll have access to your account, and can start exploring straight away!


Activating via a code

Your organisation may require a single-use validation code to create your Perkbox account.

This ensures secure access and confirms your eligibility during sign-up.

You’ll need:

  • Your work email address

  • Your validation code (for example, your Employee number or Assignment ID)

If you’re unsure what your validation code is, contact your HR or People team.

Step one – Enter your email address

  • Go to your organisation’s Perkbox login page

  • Enter your email address

  • Select Continue

enter email address to create account

You’ll receive an email with a link to continue registration.

Step two – Create your account

  • Open the email

  • Select the link to create your account

You’ll be asked to enter:

  • First name

  • Last name

  • Validation code

Then select Create Account.

create account screen

What happens next?

If your validation code matches

  • Your account will be created immediately

  • You’ll see a confirmation screen

  • You’ll receive a welcome email

If your validation code does not match

You’ll see this message:

“You don’t have a Perkbox account yet. We couldn't match your details to our records. Please check your details and try again.”

Select Create an account to try again.

If the issue continues, contact your HR or People team to confirm your validation code.

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