Perkbox

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Your account

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Need help? Here’s how to contact the Perkbox team if you have a question or need support.

Get in touch

Customise your profile – add a photo, date of birth, pronouns and more.

How to: edit your account details

Choose which notifications you'd like to receive and enable push notifications on your device.

How to: enable push notifications

Manage Perkbox contact preferences – choose the email alerts you want or opt out of sensitive topics.

How to: update contact preferences

How to reset your Perkbox password – signed in, signed out, or via SSO.

How to: update your password

Add or change your profile picture – upload a photo or pick an avatar.

How to: upload a profile picture

Personalise your account and update your details in just a few clicks.

Account preferences

Forgot your Perkbox password – reset it from the login page with your company domain, or use SSO.

Forgot password

Getting started with Perkbox – sign up via a welcome email or invitation link.

Setting up your Perkbox account

Sign in with a one-time code to your email or phone – or use your password or SSO.

Logging in to Perkbox with a one-time code

Logging in with your company domain – what it is, how to find it, and what to do if the reminder email doesn’t arrive.

Logging in to Perkbox with your company domain

Sign in to Perkbox with SSO – what it is, how to log in, and how to reset your password.

Logging in with single sign-on (SSO)

How to get a Perkbox account – check if you already have one and who to contact if not.

My employer has Perkbox – how do I get an account?

Install the Perkbox app on iOS and Android – enter your company domain, sign in and troubleshoot updates.

Accessing the Perkbox app

Troubleshoot missing Perkbox emails – spam checks, allowlisting and confirming the right email address.

Where is my password reset/domain email?

Use your organisation’s single-use code to register your account.

Create your Perkbox account with a validation code

Help with logging in, resetting your password, and accessing Perkbox through single sign-on (SSO).

Signing in

To make sure you never miss email communications, we have listed our marketing domains and IP addresses to be allowlisted.

Email Domain & IP Allowlisting

Learn how to make sure you and your team receive important emails from Perkbox.

Email notifications

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

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