Your company domain is the part of the Perkbox URL that's unique to your company, so if the URL in the address bar on the computer is https://companydomain.perkbox.com, then your company domain is companydomain. It’s normally your company's name, or an abbreviation.

If you don’t know your company's domain, just head to our domain reminder page and pop in the email address that’s linked to your Perkbox account - you'll then get the correct domain sent out to your inbox.

Firstly, make sure you double-check your spam/junk folders for an email from Perkbox, as they can sometimes end up there.

If you don’t receive anything after requesting the reminder, this means that there’s no Perkbox account associated with the email address you entered.

You can try an alternative email address that might have been used when your employers created your account originally, or ask your internal Perkbox administrator to check which email address is associated with your account - they're usually someone in HR/management.

Another explanation could be that you haven’t been set up with a Perkbox account yet - our team can't make an account for you, as this is managed internally by your company. Again, we recommend contacting your Perkbox admin to request an account.