What is a company domain?

Your company's domain is what normally shows before ".perkbox.com" in the URL when you are logged into Perkbox (example: company-domain.perkbox.com). It is normally your company's name or an abbreviation of it.

I don't know what the domain is.

If you do not know your company's domain, there is an option to click a link underneath the "Continue" button, where it says "Don't know you company's domain?". That will take you to the page where you can request a reminder e-mail of the domains associated with your e-mail address on Perkbox.

I haven't received an e-mail reminder of the domain.

If you do not receive any e-mail after requesting the reminder for your company domain, that would mean that there is no Perkbox account associated with the e-mail address you entered. In this case, you can either try an alternative e-mail address for the domain reminder, or it may be that you have not been set up with a Perkbox account yet.

If you are sure you have a Perkbox account under that email address and haven’t received an email within 30 mins of requesting it, get in touch with our Customer Happiness team using the chat box in the bottom-right of the screen or reach out to your employer or HR Team to set you up.

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