What is a company domain?

Your company's domain is what normally shows before ".perkbox.com" in the URL when you are logged into Perkbox (example: company-domain.perkbox.com). It is normally your company's name or an abbreviation of it.

I don't know what the domain is.

If you do not know your company's domain, there is an option to click a link underneath the "Continue" button, where it says "Don't know you company's domain?". That will take you to the page where you can request a reminder e-mail of the domains associated with your e-mail address on Perkbox.

I haven't received an e-mail reminder of the domain.

If you do not receive any e-mail after requesting the reminder for your company domain, that would mean that there is no Perkbox account associated with the e-mail address you entered. In this case, you can either try an alternative e-mail address for the domain reminder, or it may be that you have not been set up with a Perkbox account yet.

If you are sure you have a Perkbox account under that email address and haven’t received an email within 2 mins of requesting it, get in touch with our Customer Happiness team using the chat box in the bottom-right of the screen or reach out to your employer or HR Team to set you up.

Did this answer your question?