Perkbox

Are you looking for information on our data and privacy policies? This article has everything you will need.

Privacy and Data Policies

Your Reward points have changed: here's what you need to know

Using MS Teams to celebrate your colleagues

Amber Ogunleye

Olivia Redfern

Jake Davis-James

A selection of helpful articles for users

User Information Hub

Find out about great Perks and how to find, redeem and save them.

All about our Perks Hub

Check out "My perks" to find all the Perks you've previously redeemed (even the ones you just got a minute ago).

Finding your Redemption

Save perks to favourites; making them easy to find again later

How to 'favourite' Perks

How to use a Discount Code

How to use a Digital Voucher

How to redeem a Perk

All you need to know about voucher refunds

I'd like a refund of my voucher

How to find out when your vouchers will expire

When will my vouchers expire?

Why are some Perks unavailable?

Where do I find Perk exclusions?

Aaron Strickland

Lauren Jones

Perks FAQ

How to swap your Cineworld codes for tickets.

Cineworld Cinema Voucher

How to swap your Picturehouse codes for tickets

Picturehouse Cinema Voucher

Vue Cinema Voucher

Odeon Cinema Voucher

The Light Cinema Voucher

Empire Cinema Voucher

Emily Wise

How to Use Cinema Vouchers/Codes

Flexi Points FAQ

How to earn Flexi Points through perk purchases.

How can I get more Flexi Points?

What is the difference between Flexi points and Reward points?

How are Flexi points and Reward points different?

This article answers whether you can send or receive Flexi points from your colleagues.

Can I gift my Flexi points to someone else?

Are you able to pay for Perks partly with Flexi points, and partly with Reward points?

Can I combine Flexi points with Reward points?

Where are my Flexi points located?

Sofie White

How can I get more Reward Points?

Where are my Reward Points located?

What are my choices when spending my Reward Points?

What can I spend Reward points on?

What are Reward Points?

The low down on our new range of physical Rewards options

Physical Gifting FAQ

Reward Points FAQ

Find out how can help you build an effective recognition culture in your business by using Perkbox's Celebration Hub

What is the Celebration Hub?

Celebrations

Got the wonderful Perkbox Medical app? Wondering how we look after your data? You're in the right place.

Perkbox Medical Privacy Policy

Felicia Goutama

Medical 

What is Wellness Hub?

Wellness Hub FAQ

Wellness

Please read below if you are having issues with the Perkbox app

Having app issues?

Logging into Perkbox with a one-time code

IT Helpdesk

Your Account 

What happens to my wallet/points if my account is deactivated?

Setting up your Perkbox account

So you've seen your colleagues use Perkbox and you want an account, here's how you get one!

My employer has Perkbox, how do I get an account?

Logging into Perkbox with your 'Company Domain'

I didn't receive the reset password or domain reminder email.

Where is my Password Reset/Domain email?

Resetting your password via SSO

Is there an app I can download?

What browsers can I use Perkbox on?

How to update to the newest version of the Perkbox app

Mobile App update issues

Account Settings FAQ

Customise your information on your profile, including changing your email address.

How to edit your account details

To make sure you never miss email communications, we have listed our marketing domains and IP addresses to be whitelisted.