Perkbox

Aaron Strickland

Felicia Goutama

Lauren Jones

A selection of helpful articles for users

User Information Hub

Save perks to favourites; making them easy to find again later

How to: favourite Perks

How to: redeem a Perk

How to: use a discount code

How to: use a digital voucher

Find all the Perks you've previously redeemed

How to: find your redemptions

So you're off to see the next big blockbuster but you don't know how to use your vouchers...not to worry, we're here to help!

How to: Use cinema vouchers

Perks

Find out how you can build an effective recognition culture in your business by using Celebration Hub

What is Celebration hub?

Using MS Teams to celebrate your colleagues

Jake Davis-James

Celebrations

Flexi Points FAQ

How to earn Flexi points through perk purchases.

How to: earn Flexi points

What is the difference between Flexi points and Reward points?

How are Flexi points and Reward points different?

Are you able to pay for Perks partly with Flexi points, and partly with Reward points?

Can I combine Flexi points with Reward points?

Where are my Flexi points located?

Sofie White

Amber Ogunleye

Flexi Points

What are Reward Points?

How can I get more Reward Points?

What are my choices when spending my Reward Points?

What can I spend Reward points on?

Where are my Reward Points located?

The low down on our new range of physical Rewards options

Physical Gifting FAQ

Reward Points

An overview of our hub to support mental and physical wellbeing

What is Wellness Hub?

Wellness

Got the wonderful Perkbox Medical app? Wondering how we look after your data? You're in the right place.

Perkbox Medical Privacy Policy

Medical 

All you need to know about voucher refunds

I'd like a refund of my voucher

How to find out when your vouchers will expire

When will my vouchers expire?

Why am I  unable to complete my transaction?

Learn how to make use of your Perkbox wallet

Wallet 

So you've seen your colleagues using Perkbox and you want an account, here's how you get one!

My employer has Perkbox, how do I get an account?

Setting up your Perkbox account

Perkbox mobile app

Logging into Perkbox with a one-time code

Logging into Perkbox with your 'Company Domain'

Olivia Redfern

Purti Jha

Your Account 

I didn't receive the reset password or domain reminder email.

Where is my password reset / domain email?

What happens to my points if my account is deactivated?

Account Settings FAQ

How to: edit your account details

How to: enable push notifications

Account Preferences

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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