Perkbox Vivup Group

Perkbox mobile app

Sofie White

Lauren Jones

Amber Ogunleye

A selection of helpful articles for users

User Information Hub

Where do I find Perk exclusions?

Why are some Perks unavailable?

Find out about great Perks and how to find, redeem and save them.

All about our Perks Hub

How to: use a discount code

How to: redeem a Perk

How to find out when your vouchers will expire

When will my vouchers expire?

Why am I  unable to complete my transaction?

Tell us more of what you want and we'll try to get them for you!

How can I request a Perk?

Felicia Goutama

Perks

Where can I spend my Flexi Points?

What are Flexi points?

Where are my Flexi points located?

This article answers whether you can send or receive Flexi points from your colleagues.

Can I gift my Flexi points to someone else?

Explainer on how to spend your Flexi Points

Aaron Strickland

Flexi Points

All the information you need to understand your points and how to use them.

Using points on Perkbox

Simpler to buy, send and spend Reward points

Reward points changes overview

The low down on our new range of physical Rewards options

Physical Gifting FAQ

What are Reward Points?

What are my choices when spending my Reward Points?

What can I spend Reward points on?

Where are my Reward Points located?

Reward points changes overview: Admins & Managers

Your Reward points have changed: here's what you need to know

Olivia Redfern

Reward Points

An overview of our hub to support mental and physical wellbeing

What is Wellness Hub?

Wellness Hub FAQ

Wellness

Find out how to use your wallet balance to redeem perks

How do I spend the cash in my wallet?

Learn how to make use of your Perkbox wallet

Wallet 

A Users Guide to Single Sign On (SSO)

Your Account 

Is there an app I can download?

It happens, but don't worry! To reset your password, please follow the steps below.

Forgot password

If you're trying to change your password to something more memorable and secure, you can follow these steps.

How to: update your password

Logging into Perkbox with a one-time code

Logging into Perkbox with your 'Company Domain'

So you've seen your colleagues using Perkbox and you want an account, here's how you get one!

My employer has Perkbox, how do I get an account?

Setting up your Perkbox account

I didn't receive the reset password or domain reminder email.

Where is my password reset / domain email?

Resetting your password via SSO

Purti Jha

Account Settings FAQ

To upload or change your profile image on the Perkbox platform

How to: upload a profile picture

Account Preferences

Billing & Payments

Payments

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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