Can any type of file be uploaded?
You can only upload PDF files that are no larger than 10MB to the Culture hub.
Can you upload files to Culture hub via the mobile app?
Files can only be uploaded from the desktop version of the Culture hub. Employees can access the hub on desktop, mobile web, and through the Perkbox app.
Once uploaded, can the file be replaced?
Yes, you can replace the file by editing the tile you uploaded.
If you no longer want your employees to have access to the file or want it to be hidden from the Culture hub, you will need to delete the card altogether.
If you want to remove access to the file, you’ll need to delete the tile it’s attached to.
Where will the uploaded files be stored?
Uploaded files will be scanned for viruses and securely stored in a safe location within the European Economic Area (EEA).
Will it be visible to anyone outside of your organisation?
Only your employees who are logged in to Perkbox can view the files.
What happens when an Admin deletes a Culture hub tile?
When an admin deletes a tile, the file attached to it will also be deleted.
What happens when you replace the file?
When you replace a file, the old file is deleted.
Will it be deleted instantly?
The file is usually deleted immediately, but in some cases, it might take a few minutes.
Can all uploaded files be viewed at the same time by an employee?
Employees can only view one file at a time.
What if you have different tabs open? Can you only view one file at a time on a single tab?
If you have multiple tabs open, you can still only view one file at a time in each tab.
What will employees see when they view the file uploaded on Culture hub tile?
When employees click a tile with an uploaded file, the file will open in a new tab, as long as their browser supports it.
Can you download the file?
At launch, files will be downloaded to the employee’s device. Later this year, the files will open directly in the platform.
I don’t want my employees to see Culture hub?
If you don’t add any tiles to the Culture hub, your employees won’t see it.
If my company cancels their Perkbox contract, what happens to the files?
Files will be deleted 18 months after your contract ends, or sooner if you request it.