Forgot password

It happens, but don't worry! To reset your password, please follow the steps below.

Sofie White avatar
Written by Sofie White
Updated over a week ago

Step 1: Click here to head to our login page

Step 2: Input your company domain

Don't know your company domain? Don't worry, Click here

Important: If your company uses single sign-on, or SSO, to sign into Perkbox, then you can use these details by clicking on the ‘Log in via SSO’ button on your platform’s welcome page. If you need to change your SSO password then you’ll need to do this via your single sign-on platform - our help article, Resetting your password via SSO, can help further.

Step 3: Click on 'Forgot password'

Step 4: Submit your email

I didn't receive the reset password or domain reminder email

There are a few reasons why you may not have received emails from the platform - our help article, Where is my password reset/ domain email?, can help further.

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