Learn how to access Perkbox on the go with the Perkbox app – it’s quick to install, simple to sign in, and easy to use wherever you are.
Getting started
Step one – Download the app
Download the Perkbox app from the iOS App Store on Apple devices or the Google Play Store on Android.
Step two – Enter your company domain
Enter your company domain to access your company’s platform. If you’re unsure, this help article can guide you.
Step three – Sign in
Enter your login details to access your account.
Step four – You’re in
You can now explore Perkbox on your phone just as you do on your computer – perfect for using Perkbox on the go.
Having problems with the Perkbox app?
If updating to the latest version isn’t working
Uninstall the app, then reinstall it from the App Store or Google Play Store. Reinstalling should give you the most recent version.
If you reinstalled but still see an old version
Some devices can be slow to update apps. Give it a couple of days and try again. In the meantime, you can use the Perkbox website in your mobile browser.
If reinstalling multiple times still doesn’t work
Check whether your device or operating system is supported.
Android – supported from 5.0 upwards, with a better experience on 7.0 and above.
Apple – supported from iOS 6 upwards, with a recommendation of iOS 10 and above.
Contact us
If you’re still having issues, contact us using the chat button in the bottom-right of your screen and follow the prompts, or email help-me@perkbox.com.
Note: This is a messaging service – not a live chat – so our a member of our team will get back to you as soon as possible. If you need to leave the page, don’t worry – our reply will arrive via email.
To help us investigate, include:
Your mobile manufacturer and model
A screenshot of the error
Your full app version – in the app, go to Profile > Settings > Check for updates to view the release version
The steps you took before the error appeared
Any steps you’ve already tried – for example deleting and reinstalling the app
Sharing these details helps us fix the issue quickly so you can get back to using the app.