To approve reward requests, navigate to your admin wallet and select 'Requests'. Your request for reward points will show under ‘pending’. The number of requests that require action will be displayed next to it.
To accept the request, click the drop-down, check the information, and if you're happy with the request, select ‘accept’ and complete the reason for the approval to finish. The reward points will then be taken out of the budget they've selected and into their manager's wallet.
The manager will also be notified via email that their request was accepted.
If you want to ‘reject’ the request, simply select ‘reject’ and complete the reason why, to let the manager know why you won’t be accepting the order.
The manager will be notified by email why their request wasn’t accepted.
Can I approve the request via the app?
No, you cannot.